
Fire and smoke damage can leave property owners with a lot of questions. Here are answers to common questions about emergency response, smoke odors, insurance, and residential and commercial fire restoration.

How soon should I call after a fire?
Contact a restoration company as soon as the property has been released for safe access by the appropriate authorities. Early restoration can help secure exposed areas, address water from firefighting efforts, and begin evaluating fire, smoke, soot, and structural damage.

Can professional restoration remove smoke odors?
Professional odor removal can significantly reduce or eliminate smoke odors depending on the materials affected and the severity of the damage. Successful deodorization often requires addressing the source of the odor rather than simply masking it.

Do you handle both residential & commercial fire damage?
Yes. All Star Restoration provides fire and smoke damage restoration for homes, multifamily properties, offices, retail spaces, warehouses, and other commercial facilities.

Does insurance cover fire and smoke restoration?
Coverage depends on your policy and the circumstances of the loss. Our team can provide detailed documentation and estimates and communicate with your adjuster and insurance carrier throughout the restoration process.